FAQ

No. Never. Your footage is stored locally on an SD card. No cloud required, no monthly fee, no data held behind a paywall. You pay once, you own it.

We offer a 30-day money-back guarantee. If Doorshell doesn't work for you, contact us and we'll make it right - no hassle, no questions.

We ship fast from the US. Most orders arrive within 5-8 business days. You'll receive a tracking number as soon as your order is dispatched.

No tools, no wiring, no electrician. Doorshell mounts on any exterior surface in minutes. Everything you need is in the box. If you can use a screwdriver, you can install it.

Yes. Doorshell connects through the app, free on iOS and Android. Works anywhere you have a phone signal - at work, on vacation, across the country.

2.4GHz WiFi only. It does not support 5GHz networks. If you're unsure which you have, check your router settings - most home routers broadcast both.

No. AI human detection means you're only alerted when a real person is at your door. No false alarms from cars, wind, or your neighbor's cat.

Yes. Infrared night vision delivers clear 1080p footage even in complete darkness, 24/7.

A standard 32GB SD card holds several days of footage. You decide what gets saved and what gets deleted - no one else has access to your recordings.

Yes. Two-way audio lets you speak directly to visitors through your phone, whether you're upstairs, at work, or across the country.